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How we work

One relationship, however you want to work with us

We can run your properties for you, hand you the technology to run them yourself, or deliver the parts you choose. Always one team, one standard, one point of contact.

The relationship

One Group, one point of contact

Behind the Group sits a single operating team and a proprietary technology platform. You get specialist capability without managing a panel of suppliers.

Every model - Fully Managed, Technology-Led and Hybrid - runs to the same standard of guest vetting, insurance and resident protection. How much we do changes; how well your residents and brand are protected doesn’t.

One point of contact

A single team across the whole relationship, whichever model you choose.

One operating standard

The same service, compliance and reporting standard across every property.

One technology platform

Everything runs on our proprietary platform, so data, pricing and performance are always connected.

How you work with us

Three service models, one relationship

Choose the level of involvement that suits your portfolio today, and move between models as your team and ambitions grow.

Fully Managed

We run it end to end, so you see the return without the operational load.

  • Guest management and communications
  • Pricing, distribution and revenue
  • Housekeeping, maintenance and turnovers
  • Compliance, insurance and reporting
For owners who want a hands-off return.

Technology-Led

Your team, our platform. Run distribution and operations in-house with our tooling behind you.

  • Access to our proprietary Hospiria platform
  • Channel and distribution management
  • Pricing tools and performance data
  • Onboarding and team training
For operators building or scaling in-house capability.

Hybrid

A blend. We handle the parts you want us to, you keep control of the rest.

  • Choose the services you want us to run
  • Your team leads on everything else
  • One combined reporting view
  • Flex the mix as you scale
For teams who want flexibility over where they focus.
Getting started

How an engagement works

A straightforward path from first conversation to live operation.

Step 01

Discovery and fit

We map your portfolio, goals and the model that fits.

Step 02

Onboarding and setup

Your properties, systems and standards set up and configured on our platform.

Step 03

Live operation

Guests, pricing, distribution and compliance handled to standard.

Step 04

Reporting and growth

Clear performance reporting and a plan to optimise and grow returns.

Our recent awards

Recognised across property, hospitality and technology

2021

Top 200 Female-Powered Business

Innovation in Accommodation

2022

Scale Up Disruptor of the Year

Advocate of the Year Award

2023

Short-Term Rental 250

2024

Technology Fast 500™ EMEA

2025

Technology Fast 50 UK

Let’s talk about how you want to work

Tell us a little about your portfolio and the model you have in mind, and the right person will be in touch.